Terms of Service

1. Introduction
   “Welcome to Harper Learning Company, LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) explain the rules for using our tutoring and educational services, website, and any related materials. By booking a session, creating an account, or using our site, you agree to these Terms.”

2. Services Provided

3. “We provide online and/or in-person tutoring, academic coaching, and educational consulting for students in elementary, middle, and high school. We may update, add, or remove services from time to time.”

4. Eligibility
   “Our services are intended for students under the supervision of a parent or legal guardian. By using our services, you confirm that you are at least 18 years old or have permission from a parent or guardian.”

5. Booking and Cancellations
   “Sessions must be booked in advance through our website or booking system.
   Cancellations or reschedules must be made at least 24 hours before the session start time.
   Late cancellations or no-shows may be charged the full session fee.”

6. Payments and Refunds
   “Payment is due at the time of booking unless otherwise agreed in writing.
   We accept payments through PayPal. Refunds are only issued in cases of illness or family emergency.

• Session canceled by us, or parent/guardian, or college student participant.

• Technical issues that prevent the session from taking place, as determined by us. We do not offer refunds for missed or late-canceled sessions.

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• Student Responsibilities

• “Students are expected to:

• Arrive on time and be prepared with materials.

• Participate respectfully and follow instructions.

• Use appropriate language and behavior during sessions.
  We may end a session early if behavior is unsafe or inappropriate, without a refund.”

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• Parent/Guardian Responsibilities: “Parents/guardians are responsible for:

• Providing accurate contact and payment information.

• Ensuring the student has a safe, quiet space and working technology for online sessions.

• Reviewing student progress and communicating any concerns.”

8. Academic Integrity
We support learning and skill‑building, but we do not complete assignments, tests, or exams for students. Students are responsible for their own work and academic honesty. We are not responsible for grades, test scores, or academic outcomes.

 

9. Technology and Online Sessions
For online sessions, you are responsible for having a stable internet connection and a working device. We are not responsible for interruptions caused by your internet, device, or software. If technical issues on our side prevent a session, we will reschedule or credit the session.

 

10. Privacy and Confidentiality
We respect your privacy and handle personal information according to our Privacy Policy. We may use anonymized information (without names) to improve our services.

 

11. Limitation of Liability
To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim is limited to the amount you paid for the session(s) related to that claim.

 

12. Location
Harper Learning Company, LLC is based in Gilmer, Texas 75644 and serves students locally and online.

 

13. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date. Your continued use of our services after changes means you accept the new Terms.

 

14. Contact Information
If you have questions about these Terms, contact us at:
Harper Learning Company, LLC
Gilmer, Texas 7564